See the commitment and the delivery.
The sales order records what the customer ordered. The ticket records what the business actually did. Keeping both lets your team compare ordered, actual, remaining and additional materials as the work progresses. A product price change does not silently rewrite the accepted quote, and extra material use stays visible instead of disappearing into an unconnected note.
- Compare agreed quantities with actual usage
- Identify outstanding or additional materials
- Keep commercial history intact